FAQs
FAQs
FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
What is Scholarvy Spaces?
In short, it is a collaborative editor for students equipped with configurable and teacher-managed artificial intelligence.
What if students type from another screen to avoid detection of copy and paste?
The revision history of transcribed writings usually follows a straight and linear progression, unlike authentic writings, where students tend to review and rework their content in a more iterative back-and-forth manner.
Is Scholarvy an AI detector?
No. The Scholarvy ecosystem promotes the adoption of artificial intelligence in formative activities for their completion. In contrast to AI detectors, our approach is more proactive and constructive rather than restrictive.
Can students use human-like automatic writing simulators?
Tools and simulators for human-like automatic writing do not function in Scholarvy. Any attempt to bypass Scholarvy’s functions will be automatically blocked.
Have another question?
Send us an email to info@scholarvy.com
What is Scholarvy Spaces?
In short, it is a collaborative editor for students equipped with configurable and teacher-managed artificial intelligence.
What if students type from another screen to avoid detection of copy and paste?
The revision history of transcribed writings usually follows a straight and linear progression, unlike authentic writings, where students tend to review and rework their content in a more iterative back-and-forth manner.
Is Scholarvy an AI detector?
No. The Scholarvy ecosystem promotes the adoption of artificial intelligence in formative activities for their completion. In contrast to AI detectors, our approach is more proactive and constructive rather than restrictive.
Can students use human-like automatic writing simulators?
Tools and simulators for human-like automatic writing do not function in Scholarvy. Any attempt to bypass Scholarvy’s functions will be automatically blocked.
Have another question?
Send us an email to info@scholarvy.com
What is Scholarvy Spaces?
In short, it is a collaborative editor for students equipped with configurable and teacher-managed artificial intelligence.
What if students type from another screen to avoid detection of copy and paste?
The revision history of transcribed writings usually follows a straight and linear progression, unlike authentic writings, where students tend to review and rework their content in a more iterative back-and-forth manner.
Is Scholarvy an AI detector?
No. The Scholarvy ecosystem promotes the adoption of artificial intelligence in formative activities for their completion. In contrast to AI detectors, our approach is more proactive and constructive rather than restrictive.
Can students use human-like automatic writing simulators?
Tools and simulators for human-like automatic writing do not function in Scholarvy. Any attempt to bypass Scholarvy’s functions will be automatically blocked.
Have another question?
Send us an email to info@scholarvy.com
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Scholarvy within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. This policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Scholarvy.
Do you offer discounts for large institutional and district clients?
Yes, we offer customized pricing plans for large institutions and districts to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, subscription length, and required features. Institutional and district clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your institution's needs, please contact our sales team at luis.chapa@scholarvy.com.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Scholarvy. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, so the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Have another question?
Send us an email to info@scholarvy.com
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Scholarvy within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. This policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Scholarvy.
Do you offer discounts for large institutional and district clients?
Yes, we offer customized pricing plans for large institutions and districts to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, subscription length, and required features. Institutional and district clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your institution's needs, please contact our sales team at luis.chapa@scholarvy.com.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Scholarvy. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, so the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Have another question?
Send us an email to info@scholarvy.com
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Scholarvy within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. This policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Scholarvy.
Do you offer discounts for large institutional and district clients?
Yes, we offer customized pricing plans for large institutions and districts to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, subscription length, and required features. Institutional and district clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your institution's needs, please contact our sales team at luis.chapa@scholarvy.com.
How does the referral program work?
Our referral program is designed to reward our loyal customers for spreading the word about Scholarvy. For every new customer you refer who signs up for a paid plan, you and the referred party both receive a 20% discount on your next billing cycle. There's no limit to how many people you can refer, so the savings can really add up. To participate, simply share your unique referral link found in your account dashboard. Discounts will be automatically applied to your account once a referral's subscription is confirmed.
Have another question?
Send us an email to info@scholarvy.com
Security questions
Security-related questions our customers ask the most
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
Have another question?
Send us an email to info@scholarvy.com
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
Have another question?
Send us an email to info@scholarvy.com
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
Have another question?
Send us an email to info@scholarvy.com
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Yes, I'm ready
Yes, I'm ready